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Birthsupport is the European importer of Birth Pool in a Box, the permanent FP3 birthing pool and all related products.
Private | Business

Privacy Policy

In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

Updated: 1 January 2019

Birthsupport Privacy Policy

Birthsupport is an importer, distributor, wholesaler and webshop for obstetric practices, hospitals and birthing homes. Through our websites, we offer products related to childbirth in water. We process privacy-sensitive information, also known as personal data. In some cases we cooperate with other organizations or companies.

We consider it of great importance that personal data is handled carefully. Personal data is therefore carefully processed and protected by us. We comply with the requirements of privacy legislation. This means, for example, that we:

  • clearly state the purposes for which we process personal data. We do so through this privacy statement;
  • limit the collection of personal data to only those personal data necessary for the purposes for which they are processed;
  • ask you first for express consent to process your personal data in cases where your consent is required;
  • not disclose your information to third parties unless necessary to provide the requested service or when we are required to do so by law;
  • When we share your information, make arrangements with third parties to ensure, among other things, that it is not used for other purposes;
  • take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • respect your right to access, correct or delete your personal data at your request.

If you would like to contact us in response to this privacy statement, please use the contact information below.

By phone 050 - 751 85 60

Monday through Friday from 9 a.m. to 5 p.m.

Email
info@birthsupport.eu

Post

Birthsupport
Unescoweg 1
9636 HP Zuidbroek

Use of personal data

When using our services, you leave certain information with us. This may include personal data. We do not always process all the data listed below. This depends on which services and functionalities on our websites you choose to use.

Personal data

Depending on the services and functionalities you use on our websites, we may process the following personal data about you:

  • name
  • company data
  • email address
  • IBAN
  • information you enter yourself in an open field, such as a message in the contact form
  • NAW data
  • Phone number

Purposes

We process the above data for one or more of the following purposes (depending in part on which services or functionalities you use):

  • To allow you to order items through our websites and use all the features and services on the websites.
  • To process your order and inform you of its progress.
  • To communicate with you by sending electronic newsletters and/or mail.
  • To answer your questions or address your complaints via social media, email, postal mail or telephone.
  • To improve our websites.

Provision to third parties

We transfer the information you provide to third parties as necessary for the delivery of the products you have ordered, or services you have requested. For example, we use a third party for the handling of iDeal payments in our webshop and we give your details to the postal service to deliver the order to you.

When we provide your data to a third party, we ensure, among other things, that your data is not used for other purposes. We also agree that your data will be deleted as soon as it is no longer needed. 

Further, we will not provide the information you provide to other parties unless required or permitted by law

Third party websites

This statement does not apply to third-party websites linked to our website. We cannot guarantee that these websites will handle your personal data in a reliable or secure manner. Please always read the privacy statement of the website in question before using it, for more information on how they handle your data.

Minors

If you are 16 years old or younger, you may use our website only under the supervision of your parents or legal representatives.

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. We never use your data for other purposes without permission.

It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Accessing and changing your data

You can contact customer service using the following information:

By phone 050 - 751 85 60

Monday through Friday from 9 a.m. to 5 p.m.

E-mail

info@birthsupport.eu

Post

Birthsupport
Unescoweg 1
9636 HP Zuidbroek

To prevent abuse, we ask you, when making a written request for inspection, to provide adequate identification by sending a copy of a valid ID. Do not forget to mask your BSN and passport photo on the copy. You can use the 'KopieID' app for this.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Should you still not work it out with us, you also have the right under privacy law to file a complaint with the privacy regulator, the Authority for Personal Data. You can contact the Authority for Personal Data for this purpose.